DEEP Directives Manual
Public Act 11-80, effective July 1, 2011, established the Department of Energy and Environmental Protection as the successor agency to the Department of Environmental Protection, the Department of Public Utility Control, and the energy group within the Office of Policy and Management.
The Department of Energy and Environmental Protection's Directives Manual contains all current agency directives.
The directives are a compilation of core state agency (DAS, Comptroller, OPM, etc.), policies and procedures that affect the way the agency and individual staff do business on a daily basis, as well as specific processes developed by DEEP which affect only DEEP operations.
The Directives Manual should be used in conjunction with the various bargaining union contracts, managerial handbooks, and the Human Resources office when there are any questions regarding proper agency procedures.
Here are a few tips for the most efficient use of this on-line directives format:
- It is not necessary to print out all of the directives. They will be updated to ensure the most current version is on-line.
- Many deletions and revisions have been made to the directives manual over the years. If a directive is not listed, it has been rescinded.
- The "S" symbol in the field preceding the Commissioner's name is the electronic notation that the directive has been signed and is official. If you have a copy without the symbol, you should assume it is an un-official draft. All original Directives will be maintained in the Bureau of Financial and Support Services.
- Forms and/or attachments have been linked to directives for the convenience of staff.
- If another directive is referenced within a directive, a link has been made to the referenced directive.
If you have any questions or comments, please contact the Financial Management Office at 860-424-3190.
Delegations of Authority
Commissioner Dykes January 11, 2019 Delegation
Delegations to:
- Deputy Commissioners (last revised December 15, 2011)
- Bureau Chiefs (last revised February 11, 2016)
- Division Directors (last revised April 11, 2018)
- Assistant Directors (last revised September 15, 2017)
- Supervisors (last revised September 12, 2018)
- Bureau of Central Services (last revised February 11, 2016)
- Public Utilities Regulatory Authority (PURA) (last revised April 29, 2022)
- Miscellaneous (last revised November 13, 2019)
- Temporary Delegation of Authority (last revised October 06, 2022)
- Re-Delegation Land and Water Resources Division (last revised April 22, 2022)
- Re-Delegation Emergency Spill Response and Spill Prevention Division Notice of Violations (last revised November, 1, 2022)
Copies of any particular delegation or revisions to a delegation can be obtained from Melinda Decker of the Office of Legal Counsel at (860) 424-3859 Melinda.Decker@ct.gov. Questions regarding this delegation can also be directed to Melinda.
Ethics
Employees of the Department of Energy and Environmental Protection are charged with preserving and protecting the air, water and other natural resources of the state, and for advancing energy policy and technology to achieve cleaner, cheaper and more reliable energy for Connecticut’s residents and businesses. As regulators of businesses throughout the state, the judgments of employees of the Department must be beyond reproach. For this reason, Department employees are held to the high ethical standards prescribed by the Code of Ethics for Public Officials and State Employees. See Conn. Gen. Stat. §§ 1-79 through 1-89.
Department employees are engaged with private sector individuals and corporate entities in regulation, monitoring, inspection and enforcement, often in the course of the permitting or licensing process. While engaging in work-related activities, Department employees may not use their position or office for any personal financial gain. For this reason, the Code of Ethics prohibits, with limited exceptions:
- The acceptance of gifts from lobbyists, anyone seeking or doing business with or seeking or receiving grants from the Department, or anyone involved in a permit or regulatory proceeding with the Department.
- Solicitation or acceptance of anything of value with the understanding that professional judgments will be altered.
- Acceptance of outside employment that will create a conflict of interest with Department duties or impair the independent judgment required to perform those duties.
- Using information gained while in the public trust for the financial benefit of the employee, their relatives, or any business associated with the employee or their relatives.
The Department protects the character and legacy of lands and resources belonging to the citizens of the State of Connecticut. To ensure that the Department is an effective steward of the resources it protects, there must be no actual conflict of interest or any appearance of impropriety in its work or interaction with citizens, businesses, or any other regulated groups. The Department is committed to ensuring the impartiality of the permit process, maintaining the fairness of regulations, and avoiding conflicts of interest that would undermine the effective stewardship of Connecticut’s natural resources.
It is important to remember that certain provisions of the Code of Ethics also apply to public officials and state employees after they leave state service. Each state agency can have an ethics policy that is more restrictive than the Code of Ethics. For your convenience, the DEP has provided the links to the most current ethics directives and guidance below. Please be aware that the ethics laws were enacted and DEP’s directives and guidance were adopted to prevent individuals from using their public position or authority for personal, financial benefit.
If there is any doubt, please feel free to seek guidance from your supervisor, the Office of Legal Counsel or the Office of State Ethics regarding your ethics concerns.
Related Information
- Guidance for trainings & conferences funded by third parties
- To view any of the related directives, please search for the directive name or ID in our Directives Search
- Direction 1470 D2 Acceptance of Gifts or Gratuities
- Directive 5551 D4 Code of Ethics
- Directive 5554 D3 Outside Employment of DEP Employees
- Directive 5554 D4 Fees and Honoraria
Freedom of Information Act (FOIA)
The presentation below was given by DEEP's Office of Legal Counsel and and is posted for general information. Please keep in mind:
- This presentation was not intended to be all inclusive
- DEEP's FOIA liaisons or the Office of Legal Counsel should be consulted before any public records are exempted from disclosure
- The law is constantly changing
If there is ever any doubt, please seek guidance.
Additional Materials
Freedom of Information Act Training - October 2016 |
Directive 5000 D6: Freedom of Information Act
|
Freedom of Information Act Requests |
Grants, Contracts, MOUs and PSAs
Grants
Grants
A grant is a contract between a State agency and another party, where the State agency has funding available for use by certain groups (municipalities, academic institutions, environmental organizations, etc.) which meet certain environmental and other eligibility criteria, but where the project is being proposed and undertaken by, and is of direct benefit to, the recipient of the grant.
Additional Info...Personal Service Agreements
Personal Service Agreements
A Personal Services Agreement (PSA) is a contract between a State agency and any person, firm or corporation not employed by the State, who is hired by a State agency for a fee to provide services to the agency. Typically, a PSA is used to purchase infrequent and non-routine services or end product, such as specialized consulting services, technical assistance, and training. By law, no State agency may hire a Contractor to deliver such services or end product without first executing a PSA. C.G.S. Sec. 4-212 defines who is included and who is not included in the term "Personal Service Contractor." Not included in the term "Personal Service Contractor" are the following:
- A person, firm or corporation providing contractual services to the State, as defined in C.G.S. Sec. 4a-50 (such as laundry and cleaning service, pest control service, janitorial service, security service, the rental and repair, or maintenance of equipment, machinery and other state-owned personal property, advertising and photostating, mimeographing)
- Certain consultants hired by the Department of Public Works, as defined in C.G.S. Sec. 4b-55
- Certain consultants hired by the Department of Transportation, as defined in C.G.S. Sec. 13b-20b
- Agencies of the federal government, State government, or political subdivisions of the State
- Certain consultants hired by the Department of Information Technology, as defined in C.G.S. Sec. 4d-2(c)(5)
Free Form Contracts
Free Form Contracts
Revenue generating, funding-neutral and contracts involving three or more parties are generally custom-written contracts which are written without the use of standardized forms. These free-form contracts still require incorporation of certain standard information.
MOUs with other State Agencies
MOUs with other State agencies
MOUs are generally drafted to cover services which differ from standard services provided by agencies with pre-set fee schedules. Fees for things such as: standard medical testing, biological testing, conference registration, etc. with fixed fees can be handled through the requisition/purchase order process.
Where a specific service to be performed within a specific timeframe is being described and prices are being negotiated for those services, an MOU is to be processed. Examples would be: conducting specific types of research, development of educational DVDs, bringing in trainers to give targeted courses at DEEP Headquarters, overseeing or administering programmatic activities, etc.
Cooperative Project Agreements with Federal Agencies
Cooperative Project Agreements with Federal Agencies
Federal Cooperative Project Agreements generally include a format provided by the Federal Agency. The approval process is the same as for any other contractual agreement, and must be processed through the Financial Mgt. Division.
Federal Cooperative Project Agreements must provide a clear definition of the work to be performed, the period of the agreement, the source of funding, the obligations of each agency, a budget and payment schedule, and a place for all appropriate signatures. A Federal Cooperative Project Agreement between state and federal agencies does not need to be processed on a CO-802A (PSA) form; however, they do require a Contract/Lease Face Sheet.
Federal Cooperative Project Agreements between state and federal agencies do not require:
- Gift affidavit forms (regardless of dollar amount)
- Nondiscrimination language and certifications regarding
Related Forms and Templates
To view any of the forms listed below, please visit our Forms Directory and search for the form name. To view all the forms, search for "Grants, Contracts and Payments"
- Blank PSA / Grant / Contract Packet
- Personal Service Agreement/Grant/Contract
- PSA Form - for Amendment Purposes
- AG Contract Approval Request Form
- AG Contract Approval Request Form - For contracts involving IT work
- Contract Approval Routing Slip
- Request For Personal Service Agreement
- Request for Waiver From Competitive Solicitation
- Request for Amendment
- Request for Non-Competitive Personal Service Agreement
- Personal Service Agreement/Request for Waiver of Classified Service
- Personal Services Contractor Evaluation
- Ethics Affidavits & Certifications for State Contracts
- DUNS Number Verification Form
- Commission on Human Rights and Opportunities Forms
- Contract Notification Form
- CHRO Contract Compliance Transmittal Memo
- Non-Discrimination Certifications
- Face Sheet
- Invoice - Voucher for Goods or Services Rendered to the State of Connecticut
- DEEP Federal Grant Routing Slip
- Federal Application Forms
- Tax Questionnaire - State Projects
- Tax Questionnaire - Non-State Projects
Additional Materials
Document Title | Description |
---|---|
Financial Management Contacts | To assist with grant processing |
Directive 5260 D1 | Use the link to the left to visit the directives search and search for 5260 - for processing contracts and grants |
Rell's Executive Order 7C Rell's Executive Order 14 Rowland's Executive Order 16 |
|
OPM 3/23/07 Memo to Agency Heads | |
SEEC web page regarding State Contractor Contribution Ban | Information regarding federal grants available and the corresponding catalog numbers for application purposes. |
Catalog of Federal Domestic Assistance | |
Master Chart of Accounts | |
Grant, Contract, MOU, PSA & Payment Forms | For numerous contract templates and forms |
OPM Certifications | |
CHRO Forms and Certifications |
Policies and Procedures
Policy Name | Description |
---|---|
Affirmative Action Plan | DEEP Affirmative Action Plan and Program Goals |
Affirmative Action Policy | DEEP Affirmative Action Policy |
Affirmative Action Complaint Procedure | Procedure and form to use when filing a complaint of discrimination with the Affirmative Action Office. |
Agency Name / Logos/ Templates | Use of agency name and logos, Word templates for stationery |
AI Policy Overview | Connecticut’s AI Framework outlines meaningful guardrails to empower our workforce to drive responsible AI innovation. For more information Artificial Intelligence (AI) Policy Framework (2/1/2024) |
Continuity of Operations and Emergency Preparedness and Response | COOP and disaster preparedness/response related documents |
Emergency Flood Operations (EOP) | Emergency Flood Operations |
DEEP Directives Manual and Index | DEEP Agency Wide Directives |
Emergency Action Plan | Emergency Procedures within 79 Elm Street Facility. Please see your Emergency Evacuation Coordinator who is listed in the plan regarding questions you may have. |
Family / Medical Leave (FMLA) - State and Federal | Understanding Family and Medical Leave - A Primer for Connecticut State Employees |
Forest Stewardship Program SOP | Standard operating procedures for DEEP Forest Stewardship Program |
Hazard Tree Mitigation Policy | Hazard Tree Mitigation Policy |
Management of State Forest Lands - SOP | Policies and procedures pertaining to the management of Connecticut's State Forests by the Division of Forestry. |
Purchasing Environmentally Preferable Products | Guidance for purchasing products and services that minimize environmental impacts. |
Safety Plans, Policies and Directives | DEEP Safety Plans, Policies and Directives |
Sexual Harassment Prevention Policy | DEEP Sexual Harassment Prevention Policy |
Requesting and Administering a Facebook Page | Guidance for Requesting and Administering a DEEP Facebook Page |
Transmission of Confidential Documents | Memo dated January 20, 2000 to all Staff regarding the Transmission of Confidential Documents. |
Violence in the Workplace Executive Order No. 16 " | Executive Order No. 16 directs and orders all state agency personnel, contractors, subcontractors and vendors to comply with the "Violence in the Workplace Prevention Policy". Related Directive 5560d10 |
Mail & Shipping
Procurement & Purchasing
The Purchasing Unit is responsible for procuring the goods and services necessary for the staff of the Department of Energy and Environmental Protection to carry out their programs. These services are performed under authority granted by The Connecticut General Statutes and under the supervision of the Department of Administrative Services, Bureau of Purchases. The office strives to provide these services in a timely and proficient manner, while ensuring that all statutes, regulations and policies of both the State and the Department are adhered to.
The Purchasing Unit business hours are 7:30 a.m.– 4:00 p.m. If you require further assistance, please contact the Purchasing Unit at (860) 424-3500. If you need assistance after normal business hours, please contact DEEP/Emergency Dispatch Center at (860) 424-3333 for emergency purchasing assistance.
To view Directive 5310 D1 (procurement and invoicing of goods and services), please visit our directives search and search for "5310".
Project Requests For Facility Improvements & Repairs
A Project Request is required for any management, development or capital improvement project to DEEP buildings or grounds that involve new construction, reconstruction, alteration, demolition or addition to a recreation or support facility. The purpose of the Project Request is to insure that project development and approval complies with:
- Agency Policies
- State Statutes
- Purchasing procedures & regulations
- Permitting
- Budgeting
- Any other applicable procedures & regulations
Directive 2100, D3 provides additional Project Request information and processing procedures.
The primary purpose that Support Services processes and tracks project requests is to insure that:
- Each project has had the necessary review
- All permits are in place
- Funding is available
Once a project is approved, Support Services tracks the project (including funding) to its completion. Upon project completion and final expenditure review, the pertinent building improvement information is incorporated into the agency building files which are maintained by Agency Support Services. In addition, at the completion of a project the Project Completion Report is to be submitted to Agency Support Services by the project supervisor.
Please note that:
- All projects must incorporate Americans with Disabilities (ADA) standards where applicable
- No applicable project may be initiated without the issuance of an approved Project Request
- In some cases a group of minor projects which require tracking because of special funding can be incorporated into a single project
- Once a project has been completed (closed) it cannot be re-opened. A new Project Request Form will need to be completed and approved.
Instructions for the routing and processing of the Project Request are printed on the Project Request Form. For additional help, please see the project request guidelines.
All project requests must be forwarded to the originating bureau business office for review and approval by the bureau chief. The business office will verify the project funding source coding, obtain the bureau chief’s/director’s approval and signature, and forward the document to Support Services.
Any questions pertaining to funding should be addressed by the bureau business office. Technical questions about the materials or project should be addressed first by the district supervisor and second by the project supervisor.
Project request information provides the necessary information for the building files, insurance value purposes and state audits. In addition, project requests act as a communication tool for the discipline involved with the project.
To view the Project Request Form or the Project Completion Form, please visit the Forms Directory and search using the form name
Records Management
Records Storage
DEEP is in the process of transition to digital files. Please contact Meghan Seremet to explore preferred record storage options.
Records Retrieval
- When records are needed from Portland, staff must contact their Sub/Assistant Records Management Liaison Officer (RMLO).
- The Sub/Assistant RMLOs must complete a DEEP Records Storage Facility Records Retrieval Form. An electronic copy of the completed form should be maintained by the Sub/Assistant RMLO for his/her records. (Box information data can be obtained from the Portland Records Storage Database, which was previously sent to Sub/Assistant RMLOs).
- The completed Records Retrieval Form must be sent via e-mail to Mark Lastrina at the Portland Complex facility. NOTE: A three business day turnaround can be expected for delivery of requested records.
- Upon receipt of the e-mailed form, Engineering, Safety and Sustainability staff will print out the retrieval request and pull the requested boxes. When the boxes are pulled, the Portland Facility Staff must sign and date the retrieval form (first signature line).
- When the boxes are brought to 79 Elm Street, the receiving staff must sign and date the retrieval form (second signature line). The receiving staff will then contact the Sub/Assistant RMLO to schedule delivery of the boxes.
- Boxes are delivered to Sub/Assistant RMLO who must sign and date the retrieval form (third signature line).
- The signed retrieval form must be returned to the 1st floor Mail and Shipping Office.
- The Sub/Assistant RMLO is responsible for ensuring that the requestor of the boxes receives them.
- When the requestor is done with the boxes, they should be returned to the Sub/Assistant RMLO who must then send an e-mail to Monte Ferrari, Mail and Shipping Coordinator, indicating that the boxes are ready to be returned to Portland Complex.
- Staff from the Mailing and Shipping Office will retrieve the boxes from Sub/Assistant RMLO for return to Portland complex and sign the original retrieval form (fourth signature line).
- When the boxes are returned and reshelved in Portland, the retrieval form must be signed and dated by Portland staff (fifth signature line).
- The form containing all signatures is then filed on site at the Portland complex facility for agency retention.
Records Disposal
Public records are defined in the CT State General Statutes Section 1-200(5) as:" any recorded data or information relating to the conduct of the public’s business – prepared, owned, used, received, or retained by a public agency, whether such data or information be handwritten, typed, tape-recorded, printed, Photostatted, photographed, or recorded by any other method."
Disposal of DEEP records must be in compliance with the Records Retention Directive. The following procedure outlines steps necessary to process disposal authorizations and gain approval for the destruction of DEEP Records.
All records must be on a DEEP records retention schedule or State records retention schedule. Documents that are considered non-records can be disposed of without prior authorization. A "non-record" is one that does not directly pertain to the business function of the program or department.
Non-Records may have the same physical characteristics as Records but have different purposes for keeping and using the information.
Examples of non-record items are:
- Exact copies of records kept only for convenience.
- Informational copies of correspondence and other papers on which no documented administrative action is taken.
- Duplicate copies of documents maintained in the same file.
- Requests from the public for basic information such as manuals and forms that do not have any administrative retention requirements.
- Transmittal letters that do not add information to that contained in the transmitted material.
- Reproduced or published material received from other offices, which requires no action and is not required for documentary purposes. The originating agency is required to maintain the record copy.
- Catalogs, trade journals, and other publications or papers received which require no action and are not part of a case upon which foreseeable action will be taken.
- Library or museum materials collected for informational or exhibition purposes.
- Stocks of publications, forms, or other printed documents, which become obsolete or outdated due to revision. The originating agency/office/company should maintain a record copy.
- Working papers, preliminary drafts, or other material summarized in final or other form and which have no value once action has been taken.
- Transitory records – junk mail, publications, notices, reviews, announcements, employee activities, routine business activities, casual and routine communications similar to telephone conversations
Records Disposal
The Division or Program sub-RMLO (see list) must process the disposal authorization request.
- Inventory records and check records retention schedules (DEEP Bureaus/Divisions/Programs and/or State Schedules) for retention periods and determine eligibility for disposal.
- Fill out the RC-108 disposal authorization form.
- Specify the Bureau and Division or Program
- The Division Director or Assistant Director must sign or initial the form indicating approval for the disposal
- Submit the form to Meghan Serenet, and the RMLO (Records Management Liaison Officer) for approval.
- The disposal request is sent to the CT State Library for approval. Once approval is received, notification will be sent to the sub-RMLO authorizing disposition of records listed on the RC-108 form.
Records Management Forms
Please follow the link below to be taken to our directory of forms. Once in the directory, type "records" into the search bar located on the top right on the table to view all of the records retention forms.
Retention Schedules & Records Officers
If a DEEP records retention schedule is not listed, the business unit either has a schedule pending approval and/or only uses CT State General Schedules. The General Schedules can be used for common records in addition to program specific records.
State General Schedules | ||
---|---|---|
Administrative Records | Personnel Records | Fiscal Records |
Public Safety and Emergency Services Records | Information Systems | Agency Specific Retention Schedules |
DEEP Records Management Group
DEEP Records Management Group
The Connecticut State Library directs every state agency to establish a records committee. DEEP's Information Technology Advisory Committee established a working group titled the "DEEP Records Management Group" to monitor and facilitate the systematic management of the agency's records consisting of the agency's Records Management Liaison Officer (RMLO), all the Assistant Records Management Liaison Officers (Records Officers) together with other designated agency staff and managers. For more information on this Group, please contact Meghan Seremet.
Records in Portland
Records Retention - Records Stored in Portland
DEEP is in the process of transition to digital files. Records are currently being updated.
Contact your division's sub RMLO (Records Management Liaison Officer) for detailed record and retrieval information.
DEEP Specific Vehicle Policy & Procedures
The specific policies outlined in the DEEP Directive regarding use of state-owned vehicles were developed to comply with DAS General Letter No.115, the State's policy for the use of state-owned motor vehicles and personally-owned motor vehicles on state business.
The following items are covered under DAS General Letter No. 115 and their corresponding directives can be found on the directives search page.
- Agency Responsibility
- Drivers Responsibility
- Vehicle Markings
- Accidents
- Complaints
- Fines, Charges and Penalties
- Disabled Vehicles
- Parking of Vehicles
- Home garaging
- All other overnight parking
- Use of Vehicles by Volunteers & Contract Employees
Travel and Vehicles
Enterprise Rent-A-Car Procedures
Effective Monday, December 1, 2003, Enterprise Rent A- Car will replace the State of Connecticut’s DAS motor pool for daily and short term vehicles for use by State agencies.
Reservations
Agency Transportation Coordinator to call Enterprise for reservation
For all Department of Environmental Protection rentals, Sarah Hite of Agency Support Services or other authorized Agency Support staff will contact Enterprise Rent-A Car to make the reservation. Staff is not to contact Enterprise Rent-A Car directly to make a reservation. Sarah Hite may be contacted at 860-424-3065, if there are any questions concerning the program. If Sarah is not available, call the Agency Support Services main number: 860-424-3131.
Information needed to make reservation
An Enterprise Rent-A Car reservation form (Attachment B, Word Fillable) has been created to provide the Agency Transportation Coordinator with the information to make the reservation. Staff requesting a rental vehicle should complete this form through their Bureau Business Office and deliver it to Sarah Hite in Agency Support Services. Once the reservation has been made, Agency Support Services will notify the requestor’s Bureau Business Office.
Lead-time for reservations
Enterprise Rent-A Car requires 24 hour notice for a rental reservation. Please plan your schedule and vehicle needs accordingly. Staff needing a vehicle for an early morning meeting or use before normal business hours may make arrangements to pick up a vehicle the afternoon before with the Enterprise Rent-A Car office from which the vehicle is to be picked up. Overnight parking of an Enterprise vehicle will be the same as it is for a State-owned vehicle.
Office locations and hours
There are 65 Enterprise Rent-A Car locations throughout Connecticut. A listing of these locations is provided as an attachment to this document (Attachment C, PDF). The office hours are 8 AM to 6 PM. Monday–Friday, 9AM to Noon on Saturday. Reservations may be made to pick up a vehicle from any of these locations. DEEP Staff at 79 Elm Street will find that the Hartford-Downtown location at 598 Asylum Street is most convenient for leaving from and returning to this office. This office will open at 7 AM to accommodate early vehicle pick-ups. Additional information on Enterprise Rent-A Car locations is available on their website at: www.enterprise.com/car_rental/home.do
Account number and agency billing procedures
The Agency Account Number for DEEP is "3100." This number, along with the DEEP Division of the staff renting the vehicle should be included on the reservation form. This information will be used by Enterprise Rent-A Car and DEEP Financial Management to bill the appropriate unit within the agency for the vehicle rental costs.
Acquiring the Vehicle
Pick up procedures from agency office
Enterprise Rent-A Car will pick up and transport staff back to the rental office to complete the process of picking up a rental vehicle. At 79 Elm Street, those staff picking up rental vehicles through the Hartford-Downtown Enterprise Rent-a Car office should be waiting out in front of the building by the employee entrance at the arranged time. Enterprise Rent-A Car will not wait more than a few minutes for a renter who is not at the arranged pick up point. If staff is not there on time, they may not be picked up. Staff renting vehicles through other Enterprise Rent-a Car offices will make vehicle pick up arrangements directly with that office once the reservation has been confirmed.
Vehicle walk around and contract signature
Enterprise Rent-A Car will have the rental contract pre-printed for the renter’s review and signature during the ride back to the Enterprise office. This will ensure that once the renter arrives at the rental office the vehicle walk-around and contract processing can be expedited. Sample rental contract documents will be available for staff review through Sarah Hite in Agency Support Services, should anyone wish to inspect it prior to actual rental of a vehicle.
Produce valid driver’s license
In addition to signing the rental contract, the staff renting the vehicle must produce a valid driver’s license to the Enterprise Rent-A Car representative at the time of vehicle pick up.
Additional drivers
Drivers in addition to the individual actually renting the vehicle may drive the rental vehicle provided they have a valid driver’s license and are along on official State of Connecticut business. These additional drivers need not be present at the time the vehicle is picked up.
Gas Policy
Full tank of fuel at beginning of rental
Enterprise Rent-A Car will ensure that rental vehicles have a full tank of fuel at the beginning of the rental. Drivers should verify this as part of the vehicle walk-around.
Return full to eliminate refueling charges
Prior to returning a rental vehicle to the Enterprise Rent-A Car office staff must refill the fuel tank. Commercial gasoline charge cards will be available from the agency for this purpose. Staff having a rental vehicle reservation must make arrangements with Sarah Hite of Agency Support Services to pick up a set of gas charge cards prior to the vehicle rental. Staff will also need to return these cards to Sarah promptly after use, as other staff renting vehicles will need them.
Failure to refill the fuel tank prior to return of the vehicle will obligate the renter’s unit to pay the per gallon refueling charge imposed by Enterprise Rent-A Car in addition to the daily rental fee.
24 –Hour Roadside Assistance
Mechanical issues/accident procedures
Enterprise Rent-A Car has a 24-hour roadside assistance program that will be available for State of Connecticut staff in an Enterprise vehicle. Emergency assistance procedures for mechanical breakdowns or in the event of an accident will be included in each vehicle.
Returning the Vehicle
Return to Enterprise office and ride back to agency office
The rental vehicle will be returned during normal business hours to the Enterprise Rent-A Car location from which it was picked up. Staff will then be provided transportation back to the agency office by Enterprise Rent-A Car. Enterprise may authorize return to another of its locations under justifiable circumstances. However, such an arrangement will not be routinely permitted.
After-hours returns
Staff needing to return a rental vehicle after normal business hours must make prior arrangements to do so with the Enterprise Rent-A Car office to which the vehicle is to be returned. The agency will permit staff returning after hours or late from night meetings to drive the rental vehicle home overnight and return it first thing next day if so authorized by Enterprise Rent-A Car.
Miscellaneous
Underage renters (under 21)
Enterprise Rent-A Car will not permit the rental or operation of a vehicle from its fleet by any individual who is not 21 years of age or older. This agency often employs as seasonal employees individuals under this age. Such individuals will not be permitted to rent or drive such vehicles under this program.
Insurance coverage included in the rental rate (CDW and SLP)
The rental rate charged for vehicles by Enterprise Rent-A Car under its contract with the State of Connecticut includes the Collision Damage Waiver and Supplemental Liability Protection.
Parking for Enterprise vehicles at 79 Elm Street
There are no parking spaces or arrangements made for staff to park an Enterprise rental vehicle at 79 Elm Street.
Additional Resources
To view any travel forms, please visit the forms directory.