Emergency Action Plans

---

OSHA requires a written Emergency Action Plan for any DEEP facility that has more than ten (10) employees and that all employees assigned to that facility are trained to that plan. In addition, each facility that has a hazardous waste storage area must have an Emergency Contingency Plan. OSHA states that as long as all required information is in one plan, there is no need for both. Below are links to the Emergency Action Plans, which may include Emergency Contingency Plan information, for the major DEEP facilities.

• Evacuation Assistance
• Emergency Action Plan Template

Medical Emergencies

---

Calling for Emergency Medical Response

---

1. Call or have someone else call for Emergency Medical Response (911).
2. all the Security Desk or front gate (when applicable) to notify them and ambulance is on the way so they can tell the responders where the emergency is located (in the building or facility). If possible, have someone meet the Medical Responders to guide them to the emergency.
3. Try to keep the patient calm and comfortable until help arrives.
4. Do not move an injured person and keep bystanders away.
5. When Medical Responders arrive, give them the information you have and stay to answer questions.

Note: Only give First Aid/CPR/AED if you are trained to do so.

---

Automatic External Defibrillators (AED)

Automatic external defibrillators (AED) are lifesaving devices when properly used on a person in cardiac arrest. If your facility has an AED make sure people are trained in proper usage of the equipment and that someone is inspecting it as required. For proper maintenance of AED units:

• monthly inspection and test of each unit is required
• Testing Instructions
• Testing Policy
• maintain a checklist for each unit and record inspections (keep with the unit)
• AED Maintenance Checklist
• order all supplies through your Business Office
• keep pads and batteries on hand at all times

A Microshield CPR protection pack containing necessary personal protective equipment is stored in each AED carrying case.

AED training is included in first aid / CPR classes.

Contact Sarah Battistini at 860-817-4336 (cell) or 860-418-5958 (office) regarding AED units at State Parks.

If You See Something Say Something

---

"See Something, Say Something" is the theme of a state-wide public awareness campaign empowering residents of Connecticut to help protect the state from terrorism and keep everyone safe. The campaign urges people to be alert and aware of their surroundings and report any suspicious objects or activities to the proper authorities. The campaign is commissioned by the Connecticut Department of Transportation and the Connecticut Department of Emergency Management and Homeland Security. It is funded by the federal Transit Security Grant Program.

It can be hard to know just what "something suspicious" looks like. But you know the world around you--the things that you see every day. And you'll notice if something seems a little strange, out of place or just not quite right.

In The Workplace

If something doesn't look like "business as usual" don't hesitate to check with the Security Guards or Building Manager.

• Packages, bags or boxes left unattended in public areas like a lobby or parking garage.
• Unexpected or odd-looking packages mailed to your place of business.
• People you don't recognize entering unauthorized areas.
• Anyone tampering with surveillance cameras, safety systems, machinery or other sensitive equipment.
• Exposed wiring, leaks, strange smells or other signs of potential tampering.

Other Somethings That Might Be Suspicious

• Strange vehicles left unattended near busy areas or under bridges.
• Strange packages left unattended in malls, parking garages, stadiums, theaters or other crowded public places.
• People wearing oversized clothing for their body type or excessively bulky clothing in hot weather.
• Anyone abandoning an item behind and leaving the area quickly.
• People wearing a uniform but not appearing to be involved in an appropriate activity.
• People openly possessing a weapon or dangerous item.
• Strange chemical smells.

At 79 Elm Street, the policy is to notify the Security Desk or Building Manager.

At 10 Franklin Square call Security.

All others call Facility Manager. If Security or the Manager is unavailable, notify the person in charge. If no one is available call the DEEP Emergency Dispatch Center (EDC) at 860-424-3333.

Not at Workplace

During your commute, stay alert around buses, trains, bridges and roadways. If something doesn't look right, tell the nearest authority or transit employee.

• Bags, boxes or other packages left unattended on buses and trains, in stations or on train tracks.
• People entering unauthorized areas at train or bus stations.
• Exposed wiring, leaks, strange smells or other signs of potential tampering on buses and trains.
• People videotaping, sketching or taking notes on transit equipment or facilities.
• Placing a package or luggage in a different compartment than the one being occupied.
• People who stay at bus or train stations for long periods without getting on.

In Your Neighborhood

Never spy on or pry into your neighbors' affairs or property, but do keep your eyes open, like in a neighborhood watch.

• Strange or abandoned vehicles on the side of the road.
• Service vehicles in front of houses where that type of service isn't taking place.
• People you don't recognize "hanging around" your neighborhood for long periods of time.
• People videotaping or using surveillance equipment like binoculars.
• Unauthorized personnel around power lines, poles, transformer boxes, sewers, storm drains, gas lines or other utility equipment.

If You See Something, Say Something

When you see something, how do you say something? TELL AN AUTHORITY. Say something to an authority if there is one nearby.

• Tell a police officer
• On a bus, tell the driver
• In a train or at a train station, tell a conductor or a transit worker
• At an airport, mall, or other public area, tell security personnel
• In a store or restaurant, tell the owner or manager
• In the workplace, tell the Security Guards or Building Manager

CALL THE STATEWIDE HOMELAND SECURITY TIP LINE

If there isn't an authority nearby, call 1-866-HLS-TIPS (1-866-457-8477). It's a free call and it's available 24 hours a day, seven days a week.

CALL 9-1-1

Sometimes, something suspicious can turn into an emergency situation, requiring a more urgent response. If you believe there is immediate danger, do not hesitate to call 9-1-1.

"See Something, Say Something" is the theme of a state-wide public awareness campaign empowering residents of Connecticut to help protect the state from terrorism and keep everyone safe. This information is from the CT Transit Website.

Threatening Phone Calls

---

Procedures for Threatening Phone Calls

Unfortunately, people who get upset or angry may make threats of violence. They may be just trying to frighten or intimidate or they may be intending to carry out a harmful action. No matter what their motive, you need to be prepared in the event that you receive a threatening phone call.
Getting as much information as possible from the caller and immediately passing this information to the appropriate people is very important. The two forms on this page should be used for threats that are received over the phone. These forms outline the questions that will assist you in gathering information about the caller and about the threat. Keep the forms in a convenient location near your phone.

---

Bomb Threats via the Telephone

Bomb Threats

If you receive a bomb threat call, immediately notify a manager and then call your local 911. If you are able to keep the person who is making the threat on the phone, get as much information as possible, but also try to signal a co-worker as to what is happening and they can notify local 911 and the manager while you are still talking to the threat maker.
Once the caller is no longer on the phone, notify the Facility Manager that there is a bomb threat and the building needs to be evacuated as soon as possible.
In the event of a bomb threat, all employees should evacuate the building using the emergency evacuation procedures found in the facilities Emergency Plan.

In addition:

1. Stay away from parking lots, cars and dumpsters. Terrorists often use a called in threat to get people out of their building and then set off bombs or use other ways to inflict the most harm on the most people.
2. Notify your supervisor of the call.
3. During normal working hours, call your supervisor, manager or Human Resources.
4. After hours and on weekends, call DEEP Emergency Dispatch Center (EDC) at 860-424-3333 and give them the following information:
• Your full name and phone number
• Where you can be reached should there be further questions.
• Your supervisor's name and phone number.

Once an officer arrives, he/she may want to speak to the person who actually received the call. Please let the Emergency Coordinator for your facility know your where you can be reached/found.

---

Other Threats via the Telephone

General Phone Threats

In addition:

1. Notify your Supervisor, Manager or someone from Human Resources of the call.
2. After hours and on weekends call the DEEP EDC at (860)424-3333.
3. After hours and on weekends, call DEEP Emergency Dispatch Center (EDC) at 860-424-3333 and give them the following information:
• Your full name and phone number
• Where you can be reached should there be further questions.
• Your supervisor's name and phone number.

The decision of whether to take a caller seriously will be determined by the Police, the Commissioner, and the Facility Manager.
If you have any questions regarding these procedures, please speak to your supervisor.

---

Mass Mailings

---

The Information below was taken from a collaborative effort of the Departments of Public Health, and the Department of Emergency Services and Public Protection/Division of Emergency Management and Homeland Security/Commission on Fire Prevention and Control. It was edited to apply to all offices of DEEP. March 7, 2012

Suspicious mail and letters containing powder and/or purporting to contain a chemical or biological threat may be received by mail from time to time in Connecticut and other states. To prevent potential exposures and subsequent infection, all employees handling mail should know how to recognize a suspicious package or envelope and take appropriate steps to protect themselves and others.

If a package or envelope appears suspicious, NON-EMERGENCY PERSONNEL SHOULD NOT OPEN OR TOUCH IT. Emergency personnel should limit direct contact with the package. Ideally, only those with hazardous material training should proceed to handle the package, when cleared by a bomb technician or other appropriate emergency personnel, and only when it is deemed necessary.

The following are guidelines to respond to suspicious mail with perceived threats.

Some characteristics of suspicious packages and envelopes include the following:

• Actual threat message in or on the package
• Inappropriate or unusual labeling
• excessive postage
• handwritten or poorly typed addresses
• misspellings of common words
• strange return address or no return address
• incorrect titles or title without a name
• not addressed to a specific person
• marked with restrictions such as "Personal," "Confidential," "Do not x-ray"
• marked with any threatening language
• postmarked from a city or state that does not match the return address
• Appearance
• powdery substance felt through or appearing on the package or envelope
• oily stains, discolorations, or odor
• lopsided or uneven envelope
• excessive packaging material such as masking tape, string, etc.
• Other suspicious signs
• excessive weight
• ticking sound
• protruding wires or aluminum foil.

Policy statement regarding the use of portable fire extinguishers by DEEP employees.

Procedures for obtaining a Safety Data Sheet for chemicals/products used at DEEP

Please visit the Red Cross website to view this document

• Voluntary Respirator Use Policy
• For staff that use a respirator on a voluntary basis to do their job, includes general voluntary use respirator information.
• To view the Voluntary Respirator Use Authorization Form, please visit our Forms Directory and search for "Voluntary Respirator Use Authorization Form"
• Appendix D 1910-134